Georgetown Water Department Recognizes Drinking Water Week 2023

The Georgetown Water Department and Utility Director Marlene Ladderbush ask the community to join in recognizing Drinking Water Week 2023, which celebrates the work of water professionals and acknowledges the vital role drinking water plays in health and safety.

Drinking Water Week is organized annually by the American Water Works Association (AWWA). It is scheduled for May 7-13 this year. Water is the Earth’s most powerful and most needed resource. Every community, every individual and every lifeform relies on water for survival. Our planet’s surface is dominated by water, yet only 1 percent is consumable. 

The 2023 poll by the Value of Water Campaign found that 85 percent of voters believe that ensuring a reliable supply of water is extremely or very important, and that water protection remains at the top of voters’ minds amid other headlines including crime, opioids, and inflation.

With the recent passage of the U.S. Infrastructure Investment and Jobs Act, renewing and upgrading water infrastructure is a priority, demonstrating the vital role it plays in protecting public health.

“Consumers need to feel confident that their drinking water supply is safe, and there when they need it,” Director Ladderbush said. “Thank you to our team for their tireless work to ensure that our water is clean and our systems work at the highest level possible.”

About AWWA

Established in 1881, the American Water Works Association is the largest nonprofit, scientific, and educational association dedicated to managing and treating water. With approximately 50,000 members, AWWA provides solutions to improve public health, protect the environment, strengthen the economy and enhance our quality of life. AWWA and its members have celebrated Drinking Water Week for more than 40 years.

Georgetown Water Department Offering Rebate on Smart Irrigation Controllers

GEORGETOWN – The Georgetown Water Department has put a rebate program in place to help curb the waste of water through the use of smart irrigation controllers.

A smart irrigation controller acts like a thermostat for a sprinkler system telling it when to turn on and off, using local weather and landscape conditions to tailor watering schedules to match actual conditions. Instead of irrigating using a controller with a clock and a preset schedule, smart irrigation controllers allow watering schedules to better match water needs.

Georgetown Water is offering a $50 rebate for residential customers who install a qualified smart irrigation controller. More information on the rebate program can be found at georgetownwater.org

With proper installation, programming and maintenance, homeowners can use smart irrigation controllers instead of standard clock-timer controllers on their existing systems and not have to worry about wasted water.

Utilizing these systems has lowered water use by up to 30% in some instances, which can help reduce water bills and help conserve the town’s water supply.

“These smart tools allow users to conserve water while ensuring their lawns are adequately cared for,” said Utility Director Marlene Ladderbush. “I hope that residents will take advantage of this rebate opportunity, which will help further offset the cost of these systems along with the savings on water bills.”

 

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Georgetown Water Department Announces Spring Flushing Schedule

Utility Director Marlene Ladderbush announces that the Georgetown Water Department has released its tentative spring flushing schedule.

Water main flushing will begin during the week of April 3 and continue for approximately five weeks. Work will be ongoing during the morning and early afternoon hours.

The water system needs to undergo water flushing twice a year to help ensure sustained water quality and clarity and support the longevity of the system’s infrastructure.

Flushing was canceled last fall due to drought conditions, and therefore, more extensive flushing is necessary this spring.

Flushing will take place Monday-Friday from approximately 9 a.m. to 2 p.m. according to the following schedule:

  • During the week of April 3: flushing will be done in the Central Street, Nelson Street, Littles Hill Lane, Baldpate Road, Andover Street, West Street, and Lake Shore Drive areas.
  • During the week of April 10: flushing will be done in the West Main Street, East Main Street, Elm Street, Tenney Street, and Searle Street areas.
  • During the week of April 17: flushing will be done in the North Street and Pond Street areas.
  • During the week of April 24: flushing will be done in the Jewett Street and Thurlow Street areas.
  • During the week of May 1: flushing will be done in the Jackman Street and Warren Street areas.

The flushing schedule is subject to change due to weather or other unforeseen changes.

Residents of these areas may experience low or no water pressure while flushing is ongoing. The water pressure should be restored when flushing is finished in that area, though residents may also notice that the water may have some discoloration or a change in water clarity. This is due to the removal of sediment from the underground pipes during the flushing.

The discoloration should be gone after a short time, but residents can expedite the process by running water from a high-volume faucet – such as a bathtub – until water runs clear. Residents are encouraged to avoid doing laundry while flushing is occurring in their neighborhood in order to prevent damage to clothing. 

For additional information, questions, or concerns about the spring flushing please contact the Georgetown Water Department office at 978-352-5750.

Valve Malfunction Temporarily Causes Discolored Water

Utility Director Marlene Ladderbush reports that a valve malfunction at the water treatment plant is causing water to become discolored temporarily.

At 7 a.m. on Monday, an old valve in one of two filtration chambers did not close, allowing a rush of air through the system. This increased water pressure stirred up naturally occurring minerals and sediment that accrue over time. Department staff closed the valve manually within five minutes.

The valve is located in a filter that is currently being replaced as part of a long-term upgrade at the plant.

If you have discolored water, we recommend you run cold water, preferably the highest bathroom tap.

Until the line runs clear:

  • Avoid drinking discolored water.
  • Do not run your hot water or use your dishwasher until the water is clear. If you accidentally use hot water while the water is discolored, you may have to flush the hot water tank to clear out the discolorations.
  • If possible, delay doing laundry because clothes may become stained.We ask anyone with questions or concerns to call our office at 978-352-5750.

Update on Plant Maintenance, Reports of Discolored Water

We would like to provide an update about ongoing maintenance of our Water Treatment Plant, and reports about discolored water.

The Department is currently rehabilitating two pressure filters at the water treatment plant. Each filter contains four chambers. Two of the eight chambers have been replaced to date.

This work must be done cautiously and in stages. One filter alone cannot fully remove the levels of iron in our water. The Department did not perform its usual fall flushing last year due to the extreme drought and low water table. As a result any change in flow such as a stop-and-start will stir up minerals and sediment that accumulate in the mains over time. This may lead to discolored water.

Any resurfacing road work may cause disturbances to the main and could cause discolored water.  The department hopes to do an extensive spring flush to alleviate the majority of the color issues.

If you have discolored water, we recommend you run cold water, preferably the highest bathroom tap. Until the line runs clear:

  • Avoid drinking discolored water.
  • Do not run your hot water or use your dishwasher until the water is clear. If you accidentally use hot water while the water is discolored, you may have to flush the hot water tank to clear out the discolorations.
  • If possible, delay doing laundry because clothes may become stained.

We ask anyone with questions or concerns to call our office at 978-352-5750.