We would like to provide an update about ongoing maintenance of our Water Treatment Plant, and reports about discolored water.

The Department is currently rehabilitating two pressure filters at the water treatment plant. Each filter contains four chambers. Two of the eight chambers have been replaced to date.

This work must be done cautiously and in stages. One filter alone cannot fully remove the levels of iron in our water. The Department did not perform its usual fall flushing last year due to the extreme drought and low water table. As a result any change in flow such as a stop-and-start will stir up minerals and sediment that accumulate in the mains over time. This may lead to discolored water.

Any resurfacing road work may cause disturbances to the main and could cause discolored water.  The department hopes to do an extensive spring flush to alleviate the majority of the color issues.

If you have discolored water, we recommend you run cold water, preferably the highest bathroom tap. Until the line runs clear:

  • Avoid drinking discolored water.
  • Do not run your hot water or use your dishwasher until the water is clear. If you accidentally use hot water while the water is discolored, you may have to flush the hot water tank to clear out the discolorations.
  • If possible, delay doing laundry because clothes may become stained.

We ask anyone with questions or concerns to call our office at 978-352-5750.

Update on Plant Maintenance, Reports of Discolored Water