GEORGETOWN – The Georgetown Water Department wishes to remind residents that homeowners are responsible for repairing service line leaks on their property, according to the department’s regulations.

The Department recently collaborated with Seacoast Leak Detection Services to survey Georgetown’s water infrastructure. The survey turned up five service line leaks on private property. Service lines are the pipes from the curb box to a home or building’s water meter.

Service line issues can cause flow and pressure problems and possibly flooding.

Under Department regulations, property owners are required to maintain these service lines, including repairing leaks that may arise, as a condition of continued water service. All repairs must be completed under the supervision of the Water Department.

“It’s important that homeowners maintain lines from curb stop to meter in order to prevent water waste, which can have a significant impact on water bills and depletes a precious resource,” said Marlene Ladderbush, Utility Director for the Georgetown Water Department. “These services can be prone to failure. We are happy to work with residents in scheduling repairs with our suggested contractors, to protect the integrity of our water service.”

Homeowners who do not repair leaks in a reasonable period may see their water service disconnected. Homeowners will incur a $200 reconnection fee once the required repairs are made.

Residents with questions about leaks, or have general questions, may contact the Water Office at 978-352-5750, during normal business hours, Monday-Friday, 7:30 a.m. to 3:30 p.m.

Georgetown Water Department Reminds Residents to Promptly Repair Service Line Leaks