Imagine a Day Without Water: Thursday, Oct. 19

Join the Georgetown Water Department is marking the 9th annual Imagine a Day Without Water
National Day of Action!

On Thursday, Oct. 19, join a tide of people from across the country raising
awareness about the critical role water plays in our lives and the need to invest in our collective water
future. Together, we can ensure that clean, accessible water will flow for generations to come.
Sign up to participate, find resources, and learn more: www.imagineadaywithoutwater.org

Fire flow testing to take place in Main Street area on Sept. 27

The Water Department shares that a fire flow test has been scheduled for Wednesday, Sept. 27, which may cause discolored water in the Main Street area.

Following the test residents in that area may notice cloudy or discolored water. The discoloration should be gone after a short time. Residents should run water from a high-volume faucet – such as a bathtub – until water runs clear. Residents are encouraged to avoid doing laundry to prevent damage to clothing.

If you have questions, please call the Georgetown Water Department office at 978-352-5750.

Georgetown Water Department Highlights Smart Irrigation Month, Shares Water

Utility Director Marlene Ladderbush and the Georgetown Water Department inform residents that July is Smart Irrigation Month, and wish to share benefits of smart and effective use of water resources. 

Smart Irrigation Month, which occurs every July, was started in 2019 to spread the word about smart irrigation options and appreciating their benefits. 

The risks of drought and global warming play a part in the importance of smart irrigation. Last summer, Massachusetts saw ongoing drought conditions that required the Department to restrict water use for extended periods, at times rather extensively. 

Smart irrigation provides a variety of environmental, social, and economic benefits:

  • Makes maintaining green spaces easy and convenient.
  • Minimizes over watering while keeping lawns, gardens, and landscapes beautiful and healthy.
  • Saves money on utility bills.
  • Helps protect community water supplies for today and the future.

What is smart irrigation and what are the benefits?

Smart irrigation is a method of using science and technology to save water in irrigation. Research from the Irrigation Association found that smart irrigation controllers save 20 percent more water than non-smart irrigation controllers.

There are a variety of smart irrigation options available, and features may vary depending on the device. Some potential features include:

  • Smart schedule adjustments: Smart irrigation systems have one or more ways to estimate when your landscaping needs more or less water than normal. Some operate based on weather data and will turn off when it is raining. Others are more precise and use technology to directly measure the moisture in soil and apply exactly what is needed.
  • Monitor water flow: Smart irrigation systems may also be capable of monitoring how much water you are using and generating reports. This can help you make more water-wise decisions, including which plants to choose and where to place them.
  • Shut down for high flow: Water leaks in irrigation systems are one of the largest wastes of water. Many smart systems sense if there is unusually high water flow, which could be a sign of a leak. The system will shut down the water flow and alert you to the potential problem.
  • App control: Whether through an app on your phone or on your desktop, most smart irrigation systems give you the ability to remotely control them, look at reports and alerts, adjust the system’s schedule, and turn it off in the event of a problem. Forgot to turn off the sprinklers to let the pool maintenance team in the yard? You can address it right away.

To learn more about watering wisely and landscaping tips, visit the EPA’s Watersense website.

Tips to make the most of your smart irrigation system

The Department would like to share these tips to help you make the most of your smart irrigation system, while lowering your water bill and your impact on the environment:

  • Get professional installation
  • Know the water needs of different plants
  • Fine-tune your landscapes’ irrigation zones
  • Improve your soil to retain more water
  • Add shade to prevent evaporation
  • Water at the correct times to avoid evaporation and retain moisture levels

Residents can always reach out to an irrigation professional to talk about how to improve your irrigation — July is a great time to do it!

More information on Smart Irrigation Month can be found at smartirrigationmonth.info and on the Irrigation Association’s website

Water Department Reminds Residents to Beware of Cross-Connections 

It’s finally summertime, and outdoor activities have begun. Residents of Georgetown are tending to gardens, washing cars, and filling up swimming pools. However, these activities can be the culprit of contaminated drinking water due to cross-connections. 

The Georgetown Water Department and Utility Director Marlene Ladderbush would like to inform residents of the dangers of cross-connections and backflow, and provide advice on how to prevent your drinking water supply from becoming contaminated and harming you, your family, and your neighbors. 

What are cross-connections? 

A cross-connection is a potential or actual physical connection between drinkable water and non-drinkable water or hazardous materials, such as soapy water, pool (chlorinated) water, pesticides, etc. 

Cross-connections can happen when you perform any of the following activities with a garden hose: 

  • Watering lawns, flower beds, and gardens 
  • Washing cars, houses, and pets 
  • Filling pools, hot tubs, ornamental fountains, and fish ponds 
  • Applying liquid fertilizers, pesticides, and herbicides 
  • Anything where a hose may be exposed to liquid not suitable for drinking 

The connection between the potable and non-potable water can contaminate your drinking water supply if backflow occurs. 

What is backflow and how does it occur? 

Backflow is an undesirable flow of water or other items back into the hose, pipe, or faucet, rather than to its intended destination, like your garden or pool. 

If the water pressure in your house drops – which can be caused by nearby firefighting or a water main break, for example – it can cause the hose to suck in water. Anything that is connected to your hose (be it liquid, solid, or gas) can flow back – “backflow” – into the distributing pipes and your drinking water supply. 

If your family consumes or bathes in contaminated water, it can cause serious health problems, or even death. It is imperative to avoid cross-connections and backflow to keep your family safe. 

How do I prevent backflow?

The Georgetown Water Department would like to share tips to help residents prevent backflow from contaminating drinking water: 

  • Always install a hose bibb vacuum break (HBVB) on every outside faucet connected to your home. It is a low-cost device that is available at your local hardware store, and can be an easy way to help prevent backflow. The HBVB acts as a barrier to ensure that no harmful materials are drawn back into your drinking water system through your hose. But 

it is important to remember that the best way to prevent contaminating your drinking water supply with backflow is to always avoid cross-connections. 

  • To avoid cross-connections, never submerge your garden hose in a bucket, pond, pet water dish, or fish tank, etc. Allow a two-inch air gap between the mouth of the hose and the object to which you are distributing water, and closely monitor the flow to ensure that a connection between the potable water and non-potable water does not occur. 

More information on how to keep your garden hose and/or irrigation system safe can be found here

For any questions regarding cross-connections or backflow, and how to prevent them, please contact the Georgetown Water Department at 978-352-5750.

Pay Online! Go Paperless! Win Prizes!

Customers who use online billing will have the chance to win prizes through InvoiceCloud’s annual sweepstakes starting July 1.

All customers who pay a bill online from July 1 to Aug. 31 will be entered automatically. Customers who sign up for paperless payment in July and August will have a second chance to win.

Customers who prefer other forms of payment will be provided with an alternate way to enter.

Prizes are:

  • 20 Amazon gift cards (value $200 each)
  • 10 iPad Airs (value $749 each)
  • 5 AirPod Maxs (value $549 each)

No extra payment or purchase is required.

Click here for official rules.